Information has changed. Technology has changed. And governance has to change.

At Kaizen InfoSource, we bring clarity to enterprise content management. We work in close partnership with our clients to thoroughly understand an organization’s unique culture, needs and long-term goals, and in turn, develop fully customized solutions surrounding the creation, retention and disposition of records and information.

True to our name (Kaizen, a Japanese management philosophy)—we maintain a sharp focus on the continuous improvement of Information governance, systems, and processes. We’re highly knowledgeable in the most successful approaches to information management, as well as the inherent challenges. Simply put, we love what we do, and we are significantly invested in our clients’ success.

When you choose Kaizen, a proud sponsor of ARMA International, you’re engaging our partners—all of whom are career professionals in information management. With over 100 collective years of proven, real-world experience in designing and implementing state-of-the-art solutions, we will find the smartest and most cost-effective approach to managing your information. From strategy to governance to change management and technology, let the experts at Kaizen develop the right long-term solution for your organization.

We design.

Kaizen partners create a roadmap for successful implementation of information management solutions for each of our clients. From identifying needs and goals, to developing comprehensive policies and retention schedules, to ensuring that an approach aligns with an organization’s culture, we design strategies that move our clients forward with the greatest possible ease and efficiency.

We are able to bridge any gaps between records management and information technology professionals, assess the impact of the digital age, evaluate potential software vendors, and develop documentation and communications that speak your language.

Kaizen brings focus to the management of information across your organization, and directs your energies to get you to where you want—and need—to be.

We implement.

Successful information management comes down to a single instance of truth—what is the business record and where is it located? It’s about understanding how information is used, controlling it and operating at maximum efficiency. It’s about decreasing duplication, removing barriers to communication and reducing risk. And it’s about ensuring compliance with regulatory and operational requirements.

Kaizen will vastly improve how information moves through your organization and apply key principles that will eliminate waste in how tasks are performed.

We can fully implement your new governance strategy and provide comprehensive, ongoing training to your team, or direct your in-house professionals to facilitate the implementation process internally.

We manage change.

Information management is often 50 percent organizational change and 50 percent compliance. When properly prepared, people not only willingly change their behavior—they become champions of change.

In designing and implementing solutions, we view everything from the perspective of the end-user. Is the system intuitively understood? Can the process be easily and routinely followed? Is it easy to enter and retrieve information? If a solution is too technical or cumbersome, people won’t use it.

Kaizen takes the complexity out of change management and inspires the adoption of new systems and procedures. We can oversee your change management process, or equip you with the tools and resources that will enable you to successfully manage change across your organization.